FAQs

Write us an email via the contact us form, or just send us an email directly at hello@gagetx.com

Shopping Information

Where can I find my sales receipt for an order?

We send your sales receipt directly to the email address you provided at checkout. It should arrive within 24 hours of your order confirmation. Please check your spam folder if you don't see it in your inbox.

What are the delivery charges for orders from the GaGetx Online Shop?

We offer flat-rate delivery within Pakistan for each product you purchase. The cost is between 200 and 250 PKR, depending on the size and weight of the item. You'll see the exact delivery charge for your order at checkout.

 
Can I add a gift receipt to my GaGetx order? (Not Available Right Now)

Absolutely! We love spreading the tech joy, and you can easily include a gift receipt by checking the "Add Gift Receipt" box during checkout. Just fill in the recipient's name and any personalized message you'd like included, and voila! Your gift will arrive ready to surprise and delight.

How long do I have to return my GaGetx order?

You have 7 days from the date you receive your order to return any unwanted items. Just let us know within those 7 days, and we'll guide you through the easy return process.

How long will it take to receive my GaGetx order?

Most orders arrive within 5-7 working days after you place them. However, in rare cases due to unforeseen circumstances like extreme weather or high order volume, delivery might take a little longer. But don't worry, we'll keep you updated if your order is affected by any delays.

 
What exactly happens after ordering?

GaGetx Order Journey: From Clicks to Gadgets in Your Hands!

1. Payment:

  • Choose your gadgets and head to checkout.
  • Pay directly to our bank account on the checkout page.
  • Snap a screenshot and send it to our WhatsApp at 03376077328 for confirmation.
  • We'll send you an email or WhatsApp message confirming your order with all the details.

2. Gear Up:

  • Our awesome tech elves jump into action!
  • They process your payment and prepare your gadgets for their journey.

3. On the Road:

  • Once everything is ready, your order gets shipped with our trusty delivery partners.
  • You'll receive a tracking number to follow its exciting adventure.

4. Gadget Arrival:

  • Get ready to GaGetx-ified! Your tech treasures arrive within 5-7 days, usually at your doorstep.
  • Sometimes, due to techy magic (think unexpected weather or super high demand), it might take a bit longer. We'll keep you updated if anything changes.

5. We're Here to Help!

  • If you have any questions or concerns after you receive your order, don't hesitate to reach out!
  • Our friendly customer support team is always happy to assist you at hello@gagetx.com

Payment Information

How is the recipient reimbursed?

How do I get reimbursed for returns, refunds, or warranty claims?

A: We prioritize smooth and hassle-free reimbursements at GaGetx! Here's what you can expect:

Returns:

  • If you return a qualifying item within 7 days of receiving it, we'll issue a full refund via bank transfer within 5-7 business days. This applies to unopened and unused items in their original packaging.

Refunds:

  • If you request a refund for any reason (e.g., order cancellation, incorrect item received), we'll process it via bank transfer within 3-5 business days after confirming your request.

Warranty Claims:

  • For valid warranty claims, we offer either a replacement product or a repair, depending on the issue and availability. 

Note: Please remember that bank transfer processing times may vary depending on your bank.

For more information on our return, refund, and warranty policies, please visit Return Refund Policy page.

How can I return an item?
  1. Let us know within 7 days of receiving your order that you'd like to return an item. You can easily do this by sending us an email at hello@gagetx.com or WhatsApp us at 0337-60-77-328
  2. We'll send you the return address so you can send the item back safely and securely.
  3. Once we receive the item and confirm it's in good condition, we'll issue your refund within 2-3 business days via bank transfer.

For more information on our return, and refund policies, please visit Return Refund Policy page.

Will I receive the same product that I see in the picture?

Absolutely! We make every effort to ensure the product images accurately represent the item you'll receive. You can expect the same features, functionality, and overall design as pictured.

Just a heads-up: Due to differences in photography lighting and your own screen settings, there might be slight variations in color compared to the picture. But rest assured, you'll get the same awesome gadget with all its features and functionality intact!

Will you restock items indicated as “out of stock?”

We make every effort to restock popular items that are out of stock within 2 Weeks. For slower-moving products, restocking might take 1-2 months. We recommend subscribing to our email list or checking back on the product page occasionally for updates.

GaGetx FAQs

Does GaGetx sell gadgets in Pakistan?

Absolutely! We're your one-stop shop for cool and reliable gadgets delivered to you usually at your doorstep in across Pakistan. No more hunting down tech treasures abroad – GaGetx brings the world of gadgets to you.

Can I trust GaGetx as an online gadget store?

We understand your concerns! GaGetx prioritizes your trust and provides a safe and secure online shopping experience. We work with established vendors, offer secure payment options, and have a dedicated customer support team ready to assist you. We also offer easy returns and refunds for your peace of mind.

Can I trust paying online with GaGetx?

Absolutely! We prioritize your security and offer safe and secure payment options. You can choose from online bank transfers, cash on delivery, or popular mobile wallets. Relax, shop with confidence, and know your transactions are protected with GaGetx.

Are GaGetx gadgets budget-friendly?

We believe everyone deserves to experience the joy of tech without breaking the bank. That's why we offer a wide range of gadgets at affordable prices, ensuring you find the perfect tech match without compromising on quality. We have something for every budget, so explore and GaGetx-ified!

How can I reach GaGetx for help?

We're always here to assist you! Reach out to our friendly customer support via email at hello@gagetx.com or WhatsApp us at 0337-60-77-328. We're happy to answer any questions you might have about our products, orders, or anything tech-related.

What else makes GaGetx special?

We're passionate about providing gadgets accessible and exciting for everyone in Pakistan. We believe gadgets can empower, inspire, and connect you to the world around you. So, whether you're a tech enthusiast or just starting your tech journey, GaGetx is your partner in exploration and innovation.